Procedures and Policies
Scheduling Procedures:
-weekly lessons recommended to start, frequency will increase with progress
-schedule lessons a week in advance
-registration for sessions on saturday at 10:00 AM on great park ice’s daysmart website.
-scheduling is done over text message (email takes longer)
-off ice lessons recommended to start during academy prep classes
Payment Policy:
-payment is due on the day of the lesson
-payment received through zelle, venmo, or cash. payment is not handled through great park ice.
-note the date of the lesson in the payment esp. if it’s late
-rate is $45/30 minutes
Late and No-Show Policy:
-if you are running late, please call me, send me a text message, or write me an email. if no communication is received, i will wait 20% of the lesson time. after that, i may leave. the full lesson fee will still be charged.
-clients not showing during the lesson will still be charged the full lesson fee. the lesson fee is charged for coaching time.
Cancellation Policy:
-please cancel at least 24 hours in advance of the lesson, if not, full lesson fee will still be charged
Miscellaneous:
-if the freestyle session starts late (e.g. the zamboni gets off the ice late), i am happy to modify the ending time of the lesson, provided that it does not conflict with my other students’ lessons.